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colliecyn
Participant
December 31, 2017
Answered

unable to comment on pdf document?greyed out and cant use tools

  • December 31, 2017
  • 2 replies
  • 17490 views

cant comment on pdf sometimes like now Greyed out tools text etc.

@

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Colliecyn,

I assume that the PDF on which you are trying to comment is a secured pdf and commenting is restricted.

You may check the document's security, Right click on the file>Document properties> Security> Commenting"allowed or not "

If that's not the problem, then check with another document.

Do share the exact version of the application you are working on and operating system.

Regards,

Akanchha

2 replies

J
Jason25628308rdx9
Participant
August 12, 2022

I have had this problem when using Nuance Power PDF to view a pdf with comments made by Adobe. Switching to Adobe allowed replys. May be a general issue with compatibility between pdf editors.

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
January 2, 2018

Hi Colliecyn,

I assume that the PDF on which you are trying to comment is a secured pdf and commenting is restricted.

You may check the document's security, Right click on the file>Document properties> Security> Commenting"allowed or not "

If that's not the problem, then check with another document.

Do share the exact version of the application you are working on and operating system.

Regards,

Akanchha

T
Thao16
Participant
October 20, 2021

I have the exact same problem. Under Properties>Securities>Commenting: it's Allowed. 

It's been like this over 10 months and it's driving me nuts. What can I do to fix it?

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