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Participant
Nov 8, 2026 5:48 PM UTC
Question

Unable to convert word, ppt, excel to pdfs on adobe

On word/ ppt/ excel I donot see the option ‘save as pdf’, and same on google drive - download as pdf is not seen! When I open Adobe Acrobat and choose ‘create’ function, the screen is blank.

    1 reply

    Randy Hagan
    Community Expert
    Community Expert
    Nov 8, 2026 6:05 PM UTC

    What platform(s) are you running Acrobat/Office/Google Drive on? Mac/PC/Mobile? What version(s) of MSOffice/Acrobat are installed on your system? 

     

    I’m working on my Mac today, using MacOS 26.x, and the latest versions of Acrobat and MS Office. The nomenclature is slightly different — for example, I see a Separate Acrobat tab on my MSWord ribbon, which contains buttons for Create a PDF and Preferences. On my Home tab, I have a Create a PDF and Share Link button. Since I do computer training, there are no custom settings on my system and I run on default settings.

     

    Are you seeing the same things I’m relaying in this response to your post? If not, can you please share what you’re seeing on your system? There are lots of sharp folks around here who may be abetting to help, but we need more information from you to best figure out how to help you.

     

    Looking forward to your reply,

     

    Randy

     

     

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