Skip to main content
Participant
January 18, 2021
Question

Unable to download Acrobat Pro DC (Mac)

  • January 18, 2021
  • 1 reply
  • 607 views

Have tried several times to download Acrobat Pro DC app on my Macbook Pro to no avail. Have just received the Macbook last week (Catalina, Ver 10.15.7). Adobe CC is part of my company's plan and it includes Acrobat DC. Have tried to also restart my laptop a few times. 

 

Error message: Download appears corrupted, Error code 126 the download is damaged. After 5% the installation stopped.

There is no Acrobat DC downloaded in my 'Applications' folder yet.

 

Please advise

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
January 18, 2021

Try downloading the installer from here: https://helpx.adobe.com/download-install/kb/download-install-acrobat-subscription.html

 

PS. I moved your question to the Acrobat forum from the Reader one.