Unable to edit headers & footers. I get the message header & footers cannot be detected. Any solution?

Hello All,

I hope you are doing well.

Could you please install the latest build of Acrobat and see if this issue still occurs: 25.001.21288 Planned update, Mar 10, 2026.

If the issue persists, could you please provide a quick screen recording while replicating the issue, along with a test file? This will assist the product team in continuing their investigation.

Regards,

Anand Sri.

I know this is already being looked into and investigated but, I wanted to throw my hat into the ring and say, I am also having this issue and all my users who use Adobe.

Hello,

I am also experiencing the same problem. When I create a header and/or footer (“Edit” > “Modify PDF File” > “Header and Footer” > “Add...”) on a .pdf file, which I validate, and then want to modify it again (“Edit” > “Modify PDF File” > “Header and Footer” > “Update...”), the following error appears:

“Adobe Acrobat cannot find any headers or footers in this file. If header or footer information is visible, it has not been added in Adobe Acrobat and therefore cannot be detected.”

Even when no processing or action has been performed after creating a header and/or footer. I can only delete it to add a new one because creating or modifying it via the “Add header and footer” action overwrites the new header and/or footer.

My operating system is Windows 11 and my version of Adobe Acrobat Pro DC is: 2025.001.21184.

Thank you and have a nice day.

Edit :

I just saw your collective response. Thank you for bringing up the issue.

Still getting the Header/Footer error:
“Adobe Acrobat cannot find any headers or footers in this file. If you see header or footer information, it was not added in Adobe Acrobat and cannot be detected as such.”

Continuous Release: 2025.001.21184

License Acrobat Pro K-12

Architecture: arm64

Processor: Apple M3 Max

Build: 25.1.21184.0

AGM: 7.1.19

CoolType: 10.0.7

JP2K: 4.0.2.54782

I’m having the same problem. Completely unacceptable that we have to pay for a product and still do Adobe’s beta testing for them.

Hi All,

I hope you are doing well, and thanks for reaching out.

We apologize for the trouble you've experienced. We have notified the product team about this issue, and they are currently working to identify the root cause and develop a solution.

We will provide an update here as soon as the fix is available in a public release. Thank you for your patience and cooperation.

Regards,

Anand Sri.

Hi ​@Jezza01 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble.
 

To help the team investigate and narrow down the root cause, could you please share a bit more detail?

A few quick questions to help us troubleshoot:

• Which operating system and version are you on? (e.g., Windows 10/11 with build number, or macOS version)
• Does this happen with all PDFs from those apps, or only specific files/templates?

If possible, could you also share:

• A short screen recording (video) showing the issue (before/after adding headers/footers)
• A sample file (if it doesn’t contain sensitive data) where the problem consistently reproduces

These details and recordings are very helpful for our engineering team to reproduce the issue and work on a fix. Thanks for flagging this and for your patience so far.

~Amal 

Same Issue here

Same issue here - combining several PDFs into one, then adding a header and footer

The header/footer cannot be updated, as it says it can’t detect a header or footer to change

Problem just started for me in version 2025.001-21151 (64 bit), but as often as this program updates, the problem might have commenced in an earlier version.

I, too, am having this problem.WHAT a PAIN!