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Answered

Unable to fill out form that always has been working

Forum|Forum|1 year ago
April 22, 2024
6 replies
1384 views

I have a pdf that I have created and added forms and a meny to add date in some forms.

All that is no problem, a lot of our customers can fill out these forms that I have created.

But now when I am using the pdf with forms, I am unable to write anything in the form fields or get a date menu. Instead there is a blue box over the field, which is also impossible to fill out.

Note, I haven't done anything to the pdf or modified it, the problem just turned up today.

Any idea how to solve this?

This topic has been closed for replies.

Correct answer Meenakshi_Negi

Hi All,

Thank you for your patience so far.

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again.

Let us know how it goes.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Meenakshi_NegiCorrect answer

Legend

Hi All,

Thank you for your patience so far.

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again.

Let us know how it goes.

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

D

Daniel_9185Author

Known Participant

I believe this issue was solved a couple of days ago, since the problem hasn't occured since then.

H

Hellias.AM

Participating Frequently

Hello everyone,

Same here, same wait !!

Temporary solution but not sooo good : Click to Convert and the form seems unlock, but you need to close after and register tour form like usually .

BUT We wait for a BUG Fix , ADOBE !

Thank for that!!

S

Stuart BDM

Participating Frequently

Me too, and since I create these forms for clients to use. This is now a major problem with what is surely an essential functionality. Come on Adobe.

Meenakshi_Negi

Legend

Hi Daniel_9185, jto and Tim36900334dqwe,

Thank you for reaching out.

The team is working on this. We will update you once the fix will be available.

We appreciate your patience.

Thanks,

Meenakshi

T

Tim36900334dqwe

Participant

Yes we get the same Problem since some weeks in our Company

J

jto19701407

Participant

I'm having the same problem! It's a simple pdf that I use every week and I've never had an issue. And I didn't change anything. Before I start changing settings, it'd be nice to get a solution.

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