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billg46841075
billg46841075
Participant
August 11, 2019
Question

"Unable to find "Adobe PDF" resource files Using Acrobat Add in In Word

  • August 11, 2019
  • 3 replies
  • 4335 views

I installed Acrobat Standard 2017 cannot create a PDF form from an existing Word Document using the Acrobat add in in Word 2019. I receive a popup that says "Unable to find "Adobe PDF" resource files. I have already ran the repair function from the Control Panel and also tried uninstalling then installing Acrobat…but still get the error message. 

This topic has been closed for replies.

3 replies

Amal.
Amal.
Legend
August 20, 2019

Hi Billg,

Apologies for the delay in response, I hope you would be able to fix it by now.

If the problem still persists, you may try updating the application to the latest version available. Go to Help > Check for Updates. To know more about the latest version available please refer to the link - DC Release Notes — Release Notes for Acrobat DC Products

Let us know if that works for you

Regards,

Amal


Just a reminder, the Adobe Forums are transitioning to a new community experience soon. New threads and replies posts to the forums between August 22nd and September 9th will likely be lost, but we’re here to help!

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
August 20, 2019

See if lowering the security levels of the Macros in you MS Office applications helps.

Also check if uninstalling and reinstalling and Visual Basic and Visual C++ add-ins from MS Word also helps.

In a prior thread, a  user suggested that sfter trying the tips above he discovered that by removing and recreating the user profile was the solution

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
August 11, 2019

What are the steps (exact) that you are using?

billg46841075
billg46841075Author
Participant
August 11, 2019

Uninstalled Acrobat and re-installed the Adobe add in appears in Word.  When I use the add on in Work (click on Adobe addin in Word document) the Acrobat menu appears, I then click on the Create PDF icon...then the error messages appears and states:  Unable ti find "Adobe PDF" resource files.  "Acrobat PDF Maker" You must have Administrator privileges to to install these files.  Please contract your local system administrator.  (This is my personal computer and I am the administrator.

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