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L
Lisa Catlin
Participant
December 13, 2016
Answered

Unable to install Acrobat as a part of CS6 on new system

  • December 13, 2016
  • 2 replies
  • 597 views

I had to have Yosemite reinstalled on my new MacBook Pro because CS6 would not work with El Capitan.

I then reinstalled CS6 and everything works except for Adobe Acrobat X. Because I have AAX on my desktop Mac and I want it on my new Macbook Pro, I tried to "deactivate" it on my old MacBook Air but there is not option for it under "Help" in the menu bar.

How on earth do I get AAX to install on my MacBook?

This topic has been closed for replies.
Correct answer Tariq Dar

Hi Lisa,

Sorry for the inconvenience. You may follow the below steps and let us know if those helps.

1. Deactivate the Suite, by launching Photoshop.

2. Close all the Adobe CS6 Suite applications.

3. Launch Photoshop and try activating, if activation works fine.

4. Launch Acrobat first and then try launching other applications

-Tariq Dar. 

2 replies

L
Lisa CatlinAuthor
Participant
December 13, 2016

I got it to work!

T
Tariq Dar
Legend
December 14, 2016

I am glad that it worked.

Did my suggestion help you out? If not would you let us know the steps you have taken to resolve this issue that would be helpful for other users?

-Tariq Ahmad.

T
Tariq DarCorrect answer
Legend
December 13, 2016

Hi Lisa,

Sorry for the inconvenience. You may follow the below steps and let us know if those helps.

1. Deactivate the Suite, by launching Photoshop.

2. Close all the Adobe CS6 Suite applications.

3. Launch Photoshop and try activating, if activation works fine.

4. Launch Acrobat first and then try launching other applications

-Tariq Dar. 

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