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December 5, 2016
Question

Unable to install Acrobat X from Master Suite 5.5 on Mac

  • December 5, 2016
  • 1 reply
  • 185 views

I'm trying to install Acrobat X from Master Suite 5.5 onto my mac running OS 10.12.1 But I keep getting an error message. Has anyone had a similar problem and is there a work around? Thanks!

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1 reply

John T Smith
Community Expert
Community Expert
December 5, 2016

Owners of old programs simply have problems with Mac El Capitan/Sierra... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old program won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

-which means that you try to use CS6 and earlier at YOUR risk of having problems

-you may get CS6 and earlier programs to install and run, or you may not (some do, some don't)

-Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html may help

-https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help (also for other than CS5)

-also a TEMPORARY security change https://forums.adobe.com/thread/2039319

-Gatekeeper change does NOT work with Sierra https://forums.adobe.com/thread/2212384