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E
EB-2022
Participant
November 11, 2022
Question

Unable to Install Adobe PDFMaker Add on

  • November 11, 2022
  • 1 reply
  • 535 views

I am unable to install the PDFMaker office Add on in MS Word. I have tried re-installing/repairing Acrobat but it still doesnt seem to show in the list of add ons, it also does not appear in my file directory  (C:\Program Files\Adobe\Acrobat/PDFMaker\Office). 

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
December 21, 2022

Hi @EB-2022,

 

Hope you are doing well. Sorry for your experience with Acrobat PDFMaker and the delayed response.

 

By design behavior, the Adobe PDFMaker add-on should install automatically in the background when Acrobat is installed and logged in with an Email address with an active subscription.

 

Have you checked if the tabs available for Acrobat are visible on Word?

 

Also, you might want to check the steps provided in the given help article for further information on how to fix this:

Troubleshoot Acrobat PDFMaker issues in Microsoft Office on Windows

 

Hope this helps.

 

-Souvik.

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