Unable to open password protected documents since upgrading from adobe reader dc

I was using adobe reader dc and could open password-protected documents without issue, I have upgraded to Adobe Acrobat Pro

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Legend

Thank you for reaching out.

Please let us know what happens when you try to open the password-protected PDFs.

If you receive any error message, share the screenshot.

Share the Acrobat and OS version numbers.

Thanks,

Meenakshi

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