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Participant
October 1, 2020
Question

Unable to open password protected PDF it open with the attached error message

  • October 1, 2020
  • 2 replies
  • 1361 views
 

Nothing to see here error message 

 

    This topic has been closed for replies.

    2 replies

    Amal.
    Legend
    October 1, 2020

    Hi there

     

    We are sorry for the trouble. As described, you are unable to open the PDF and getting the attached error message.

     

    ++ Adding to the discussion.

     

    It look like you are trying to open the PDF in Edge browser. Please try to download the PDF to your computer locally and then try to open it with Adobe Acrobat/Reader DC using the password and check.

     

    If you have got the PDF from a different user and forgotten the password to open it, please try to get in touch with the owner/author of the PDF file.

     

    Hope this information will help .

     

    Regards

    Amal

    Inspiring
    October 1, 2020

    Are you able to open it directly in Acrobat/Reader? Does the document require a password to open?