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balconyview2
balconyview2
Participant
December 10, 2016
Question

Unable to print content from Adobe reader DC

  • December 10, 2016
  • 1 reply
  • 745 views

The form will print but no details like the figures and personal info will. I am running Windows 7. Is there a Windows requirement for accessing & printing last year's tax forms? I am so confused.  I downloaded Word conversion but have same problem there.   Please help.

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1 reply

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
December 11, 2016

Hi balconyview2,

Try to change the following settings and see if it works:

Open the pdf form in Reader>click File>Print>under Print dialogue>select Documents and Markups from the drop-down options under Comments & Forms>Print

Could you please let me know the version of Reader DC installed on your machine?

To check the version in Acrobat Reader DC, launch Reader DC>navigate to Help menu>select About Adobe Acrobat Reader DC.

balconyview2
balconyview2Author
Participant
December 11, 2016

Version 2015.020.20039

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
December 12, 2016

Hi balconyview2,

Thank you for sharing the information.

Have you tried to change the drop-down option to Document & Markups under Comments & Forms as explained above?

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