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Participant
November 6, 2018
Question

Unable to print from Acrobat DC running on a PC with Windows 10 after update

  • November 6, 2018
  • 1 reply
  • 348 views

Whenever I try to print from Acrobat DC it causes and error and closes the program. It worked fine up to the last update, ever since then it hasn't worked. I need to be able to print!

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1 reply

Adorobat
Participating Frequently
December 24, 2018

Hi GraphicsEtc,

As per the issue description mentioned above, you are unable to print pdfs in acrobat dc on your windows 10 machine, is that correct?

Try the troubleshooting steps given in the following help document;

Troubleshoot PDF printing in Acrobat and Reader

Could you share the complete error message you are getting when trying to print pdfs?

Have you tried printing in other applications? Does that work?

Also, let us know dot version of Acrobat installed on the machine? You may refer to the steps given in this link on how to check the version in Acrobat:  Identify the product and its version for Acrobat and Reader DC

Thanks,

Shivam