Unable to print PDFs from Adobe Reader

Question

Hello,I am unable to print PDFs from Adobe Reader all of a sudden. There are no issues printing the same document/PDF from MS word, or opening the PDF in a web browser - I even was able to print from Adobe when clicking "print as image" but that makes the process take way longer. When you try to print from Adobe, nothing enters the queue. I tried updating Adobe reader (no updates available), updating printer drivers & changing which printer to print from but it made no difference.

AkanchhaS8194121 · Accepted Answer

Hi @MyITpros220176964s2n

Thanks for sharing the troubleshooting steps performed.

Since your application and printer drivers are updated, as suggested above, try disabling the following preferences settings for testing:

Navigate to Reader>Edit>Preferences or Hamburger icon>Preferences, then

Security (Enhanced)>disable "Protected Mode at Startup" and "Enhanced Security">OK>Reboot Reader.

Note: these changes are only for testing purposes. Once tested, please change it back to the previous setting.

Go to Acrobat Reader > Help > Check for updates and reboot the computer once (you must save all the work before restarting)

To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

For New UI:

Click on the Hamburger icon (three horizontal lines)>Help>check for updates

Thanks,

Akanchha

mariahweyne · Answer

check theses settings:

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