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tyrells9147
Participant
April 25, 2019
Answered

Unable to Save

  • April 25, 2019
  • 1 reply
  • 1048 views

I get a blank white box when I try to Save or Save As from my recently upgraded Acrobat DC. I am currently unable to save any edits or file adjustments.

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Correct answer Karl Heinz Kremer

Open up Acrobat's preferences, then go to the "General" category and disable the two "Show online storage..." options. Does that make a difference?

1 reply

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity ExpertCorrect answer
Community Expert
April 25, 2019

Open up Acrobat's preferences, then go to the "General" category and disable the two "Show online storage..." options. Does that make a difference?

    T
    tyrells9147Author
    Participant
    April 25, 2019

    Thank you Karl! Yes, that did the trick.

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