Unable to save a certified copy of documents on even 1 -2 pages document. It gives an error saying - An error occured while uploading. Please try again

Hi Enlightened_thinker8da6,

Thank you for reaching out, and sorry about the trouble caused.

We have checked your account using the email address linked to your community profile, and it appears that your Acrobat Sign account is inactive. This is why you are unable to save the certified copy of the document, as it requires an active Acrobat Sign account.

Please reach out to the support team so they can help you with the account activation. You may refer to the steps suggested in the following help document: https://adobe.ly/4wnXnu7. 

Let us know if you need any help.

Thanks,

Meenakshi