Unable to "Save" after deleting a page, but can successfully "Save As" and overwrite

Question

I have some users that “build” PDFs by combing different PDFs into one. Throughout the process they have to add, organize, and delete pages. These files sit on a mapped server directory. The users have been confirmed to have full access to the directory and all included files. When they add or organize pages in the PDFs they are able to press the save icon and save without issue. The moment they delete a page and press save, the file name is changed to a .tmp file and they receive the following error.

“The document could not be saved. Cannot save to this filename. Please save the document with a different name or in a different folder”

Thom Parker · Answer

Have they tried performing a SaveAs, instead of a save?

Acrobat opens files as “.tmp” and forces the user to do a “save as” when the source of the PDF is not directly accessible. For example, when the PDF is opened from an email. Or the PDF is created.

From your description it seems that Acrobat may be doing something similar. Since the files are remote, Acrobat is in fact opening the remote PDFs in a local temporary folder, and the combine operations are done in a temporary space until the first save, which fixes the document location.So it seems that this message should have been displayed on the first save, rather than after deleting a page. Perhaps the issue is in the specifics of the process.

So what is the exact process? Is the first operation a “Combine Files”? or does the user open a specific remote file and then manually insert pages?

On another note. This process sounds tedious. Would you be interested in automating it?

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