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Participant
Jul 13, 2026 3:20 PM UTC
Answered

Unable to save comment via Save AS or Print Adobe PDF" to the new file

when I used Save As or Print to PDF, the comments were included in the saved PDF. However, now when I use Save As or Print to PDF to create a new PDF, only the document is saved—the comments are not included.

    Mariam HovhannesyanCorrect answer
    Community Expert
    Jul 13, 2026 3:58 PM UTC

    Hello did you try this way 
     

    If you have Adobe Acrobat Pro, you can "flatten" the file to bake the comments into the document permanently. 

    • Go to Tools > Print Production > Preflight.
    • Select profiles and find the "Convert Annotations to Objects" or "Flatten" fixup.
    • Run the profile and click save. 

    2 replies

    Mariam HovhannesyanCommunity ExpertCorrect answer
    Community Expert
    Jul 13, 2026 3:58 PM UTC

    Hello did you try this way 
     

    If you have Adobe Acrobat Pro, you can "flatten" the file to bake the comments into the document permanently. 

    • Go to Tools > Print Production > Preflight.
    • Select profiles and find the "Convert Annotations to Objects" or "Flatten" fixup.
    • Run the profile and click save. 

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    Participant
    Jul 13, 2026 4:01 PM UTC

    No I will Try and let you know tomorrow. thank you for support

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