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Participant
March 13, 2019
Question

Unable to send documents for signing

  • March 13, 2019
  • 1 reply
  • 326 views

I am using 2015.006.30482 on Windows 10 and after a recent Adobe update the ability to send documents for signing has disappeared.  There is no longer an "Adobe Sign" tool either. 

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
March 14, 2019

Hi Laurene,

Thank you for reporting this.

As you have mentioned that the Adobe Sign tool is not available in the application, would you mind trying to repair the installation?

In the application, go to Help > Repair Installation.

Check if that makes any difference.

Did you check if you can send the document for signature online here Adobe Document Cloud?

Open the link and sign in with your AdobeID.

Let us know how it goes.

Please share the screenshot of the options that you get under the Home tab in Acrobat.

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

We will be waiting for your response.

Regards,

Meenakshi