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January 23, 2026
Question

Unable to set signatures

  • January 23, 2026
  • 1 reply
  • 32 views

Good morning,

after one Windows update, Adobe Acrobat Pro desktop client lost its set signatures, and even if I try to save them again they don't appear in the proper fields, they just float around as if we have to paste them on the documents.

We've already tried to repair or update the application, delete local cache and play with the Protected view settings, we're still unable to set those signatures.

Have you ever had this problem?

Thank you for you help in advance

Best regards

 

Laura

1 reply

creative explorer
Community Expert
Community Expert
January 23, 2026

@LauraIri I wonder if it had something to do with the recently update from Windows? The security patch? It's been wrecking havoc for many PC users this past week—and likely you got hit with it too! Rolling back is currently the most effective solution and is the primary workaround recommended by both Adobe and Microsoft until a permanent patch is released. I would uninstall the last security update (KB5074109), and soon as it is done, restart your PC. And try installing the previous version — this maybe your issue? https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-23h2#2738msgdesc

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