Participant

Question

Unable to sign in to Adobe Acrobat Pro 2017

Forum|Forum|1 year ago
October 27, 2024
2 replies
1656 views

I had to reinstall Adobe Acrobat Pro 2017 to Windows 11 Home on a new SSD. The install apparently went well, but gets stuck on a "Loading..." window when attepting to sign in to start the program. Have tried reinstalling and repairing to no avail. Is there a fix?

Crash or freeze

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Matteo36023134vkjm

Participating Frequently

same problem here, please provide a fix for this

ravinderg62643219

Adobe Employee

Could you please confirm the Acrobat version installed on the machine and a snapshot the the screen you are gettig while login?

Regards

Ravi

Participant

I am getting the same issue with the same scenario actually.

Participant

I am connected to internet. Have tls 1.2 enabled, firewall turned off, AV turned off, and still get this message.