Skip to main content
Participant
June 1, 2007
Question

'Unable to start print job'

  • June 1, 2007
  • 23 replies
  • 56496 views
That's the error message I get with Adobe Acrobat Pro 8 (and Reader) when I try to print a .PDF with my Win VISTA 32-bit setup.

The full message:

Unable to start print job. Is printer available?

Yes, it is.

Nothing I can do in printer settings seems to fix this. I have seen this error message floating around from others, but no fix.

Any ideas?
    This topic has been closed for replies.

    23 replies

    Participant
    June 17, 2008
    Mary Stein
    I've fixed this problem a few times this year on over 8 machines running Vista... Its a permissions problem, except now I CAN'T find solution online anymore. there is a file in Adobe that has too tight permissions and thats why PDFs won't print as soon as I change file to permit everyone. the problems fixed for good. reinstalling only fixes the issue for a moment.
    Participant
    December 31, 2010

    Experiencing the same and trying very little but with agrevation I went to Adobe Reader properties, show setting for all users and changed the compatibility mode for all users to run all as an administrator and finally able to print the PDF.

    John T Smith
    Community Expert
    Community Expert
    April 9, 2008
    This forum is for FULL Acrobat - ask Reader questions Here
    http://www.adobeforums.com/webx?13@@.3bbf42f7
    Participant
    April 8, 2008
    Tried everything above. Nothing worked. Went Start - Settings - Printers and Faxes - Right click target printer - properties -advanced - printing defaults - quality - graphics - apply. Worked for me.
    Participant
    April 1, 2008
    After trying fixes above I'm still getting the "unable to start print job. is printer available?" message. I have Adobe Reader 8.1.2 installed to server X and clients run it from there. All works fine when I run Adobe Reader at server X or when fully installed to my client PC. Help/F1 not displaying is another issue. Anyone else run Reader in the same server/client scenario?
    Participant
    March 25, 2008
    This problem just cropped up for me today for the first time, very similar to everyone else's description of problem. Luckily, googling for "adobe reader unable to start print job" led me here, and after reading through the various solutions, started with the Help>Repair Adobe Reader Installation approach. Voila! Problem fixed. Let's hope it doesn't continue to recur!
    Participant
    March 13, 2008
    I am running windows XP and recently downloaded Adobe Reader 8.1.2. When I try to print any .PDF document (new or old), I get a "Unable to start print job. Is printer available? message. I checked the printer, nothing is in the que and the printer works fine with every other program, except the PDF files. I have tried uninstalling it and it will not. I have tried to install updates and it will not. It asks me to check on a patch, and I don't know how to do that. I have tried installing version 7 and it tells me no, I have a more recent version...

    I have tried changing the comments and forums drop down menu; Advanced: print as image or not; and also switching print to file, off. All result in the same error message: "Unable to start print job. Is printer available" I have spent countless hours with the tech support for the HP 3 in one Printer, and there is nothing wrong with the printer. It would appear that a patch is missing to solve this problem? Please help :)
    Participant
    December 14, 2007
    Have been trying the solutions in this thread, thought it fiexed the problem but then it stopped working.

    Start with: Was getting Unable to start printer issue.
    Tried: Reinstalled Adobe 8.1.1 and that fixed it, but then the next day tried to print PDF file and didn't work? Any ideas?

    User can print everything else ok.
    Participant
    August 21, 2007
    Thanks a lot. I had the same problem with Adobe 8
    Indeed, First close all your windows!
    Then open Adobe reader, then look on top and klick
    ===>Help ==> Repair Adobe Reader Installation.
    Wait a minute and you can print whatever you like hahaha
    Participant
    July 5, 2007
    I had the same problem with Acrobat Professional 8.1 which was fixed by going to "Help - Repair Acrobat Installation".
    Participant
    June 15, 2007
    The UNABLE TO START PRINT JOB. IS PRINTER AVAILABLE? error message is due to a corrupt installation. Not caused by you (Reader) or by your computer but, I believe, by an error in Adobe'e installation program. I only came across this after allowing Adobe Reader 8.0.0 to update itself to 8.1.0 but it may also affect others. I am running XP, not Vista.

    Solution:
    1. Go into Control Panel, Add/Remove Programs, and remove Adobe Reader. If required at this point, restart your system. Now go into My Computer, click on the Folder button, and on LHS navigate to C:\Program Files\Adobe and delete any Reader folders found there (prior to your uninstall there would have been duplicates - which is the cause of the problem). Remove any Desktop shortcuts and entries for Reader in your Startup List.

    2. Go to Adobe's website and download afresh. After the installation, restart your computer. You should not have the problem again.