Skip to main content
L
L_999
Participant
August 11, 2024
Answered

Unable to subscribe to the AI assistant

  • August 11, 2024
  • 2 replies
  • 611 views

Hello I am trying to subscribe to the AI Assistant in Adobe Acrobat but I am getting a system error that says "We are unable to process your request. Please try again later"

 

If there a region lock for Ai or is this just a bug?

 

I managed to use the trial points, I enjoyed it and wanted to subscribe to the full service.

This topic has been closed for replies.
Correct answer Tariq Dar

Hi @L_999, 

 

Thanks for reaching out. We are sorry for the delayed response and troubled experience. 

I checked your account details and see you now have an AI assistant subscription.  

 

Please let us know if you have any questions. 

 

~Tariq

2 replies

T
Tariq DarCorrect answer
Legend
October 9, 2024

Hi @L_999, 

 

Thanks for reaching out. We are sorry for the delayed response and troubled experience. 

I checked your account details and see you now have an AI assistant subscription.  

 

Please let us know if you have any questions. 

 

~Tariq

C
Claudio C M Rocha
Participant
August 15, 2024

I never had the chance to even check out the AI assistant feature (user located in Brazil). I'd really like to know how much of the publicity videos are actually realistic.

 

    T
    Tariq Dar
    Legend
    October 9, 2024

    Hi @Claudio C M Rocha, 

     

    You can try it on Acrobat desktop and you can try it on Acrobat Web: https://acrobat.com as well. 

    let us know if you have further questions. You may also check this help page: https://www.adobe.com/acrobat/generative-ai-pdf.html

     

    ~Tariq 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices