Unable to use Adobe Acrobat Pro 2020 with Serial Number Windows 11 24H2

Question

I have downloaded and installed the full Adobe Pro 2020 from the licensing portal but after installing it, I am forced to sign in.  I tried bypassing this but It won't let me.  I gave in and signed in.  Now it is stuck in an endless loop asking me to sign in.  After I sign in I get a message that I am signed in and can close the window.  This in on Windows 11 24H2.  Our license is good for another year so it is not expired.  I tried to download the Provisioning Toolkit bit it also won't run under Windows 11.  How do I get past this?

S_S · Answer

Hi @patrick_1333,

Hope you are doing well. Sorry for the trouble.

If you are still experiencing the issue, would you mind trying out the steps mentioned under the refresh license file section here: Troubleshoot Adobe Acrobat crashes

Let me know if this helps.

-Souvik

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