Skip to main content
T
Tejaswini23522371p9jb
Participant
March 10, 2022
Question

Unable to use Adobe PDF Maker

  • March 10, 2022
  • 3 replies
  • 508 views
Lots of our users are trying to create PDF using PDF maker
but when they right click on file, select adobe PDF,it gives unexpected error
and its not issue with one user from 1 location its global one
so can we have any update if there is anything changed from adobe acrobat?
 
This topic has been closed for replies.

3 replies

Bevi Chagnon - PubCom.com
Bevi Chagnon - PubCom.com
Legend
March 10, 2022

On March 9th 2022, Adobe releassed updates to both Acrobat and PDF Maker.

 

From Acrobat's Help menu, select Check for Updates. See if that clears up the problem.

 

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
March 10, 2022

In Acrobat, did you check for updates and run the Repair Installation option (on Windows)?

David Creamer: Community Expert (ACI and ACE 1995-2023)
    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    March 10, 2022

    Hi Tejaswini,

     

    Thank you for reaching out.

     

    Could you please confirm the Acrobat version currently in use?

    Share the OS version on the machine.

    It would be helpful if you could share a short video.

     

    Thanks,

    Meenakshi

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices