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rogeliov33397151
Participating Frequently
October 1, 2020
Question

Unable to use drag and drop to organize pages after Wind

  • October 1, 2020
  • 5 replies
  • 2047 views

I have already checked that Protected mode is not enable and I have reinstalled Adobe Acrobat PRO  20.012.20048 without solving the problem.  I have Windows 10 2004  x64.

 

I don´t really know what to do because otherwise Acrobat is working fine.

 

Any help will be welcome.

 

RV.

This topic has been closed for replies.

5 replies

Participant
October 27, 2020

With this update, our users are no longer able to drag and drop individual pages of pdf's from the thumbnails section (right click and go to Show Navigation Pane Button > Page Thumbnails) to a new pdf file within file explorer as @rogeliov33397151 has mentioned. Is this is bug or is there a new way to accomplish this? Please advise.

Dave__M
Community Expert
Community Expert
October 11, 2020

Is this issue unique to this one PDF, or are you unable to rearrange pages in any PDF?

Dave

rogeliov33397151
Participating Frequently
October 12, 2020

I am unable to rearrange pages in any PDF.

Bernd Alheit
Community Expert
Community Expert
October 12, 2020
Bernd Alheit
Community Expert
Community Expert
October 10, 2020

Change the view of the document:

Zoom To Page Level

rogeliov33397151
Participating Frequently
October 11, 2020

Bernd,

 

Changing the view of the document to Zoom To Page Level does not solve it. It is the same.   Please, watch the video Zoon to Page Level 

 

Any suggestion?

Bernd Alheit
Community Expert
Community Expert
October 11, 2020

I have no more suggestion.

Dave__M
Community Expert
Community Expert
October 9, 2020

Might be interesting to know if the drag/drop rearrange works from the Page Thumbnails panel.  Is the document locked?

Anything you can tell or screenshot could be helpful in troubleshooting.

My best,

Dave

rogeliov33397151
Participating Frequently
October 10, 2020

Dear Dave,

 

Drag/drop rearrange does not work from the Page Thumbnails panel neither.  The document is not locked.

Please, watch this video Adobe Acrobat Drag and Drop is not working where you will see my settings and, what happens when try to drag/drop from Page Thumbnails panel and using Tools> Organize Pages as well.

Thanks.

Rogelio

 

Bernd Alheit
Community Expert
Community Expert
October 1, 2020

Does you use Tools > Organize Pages?

rogeliov33397151
Participating Frequently
October 9, 2020

Sorry for my late reaction but your post was in my spam folder. 

Yes. When using Tools>Organize Pages, it doesn’t work. It does not make any difference.

Bernd Alheit
Community Expert
Community Expert
October 9, 2020

What happens when you drag and drop?