Unable to view published comments in Acrobat Pro

Question

When I try to open a commented PDF in Acrobat Pro, I am getting a message saying I need to upgrade my Edge browser. I already have the latest version of Edge installed on my computer. In addition, I am getting an error message saying my login credentials are expired.

I received these error messages a few days ago. I have been using Acrobat Pro in Teams for several months, but am now just receiving these error messages. Since receiving the new error messages, I am no longer able to view published comments in Acrobat Pro. My review server is connected through Teams.

Is there a resolution to prevent these error messages from appearing? Image of upgrade browser error attached. Thank you

Amal. · Answer

Hi there

Hope you are doing well and sorry for the delayed response.

If you are still experiencing this issue, please go through the similar discussion I have found on MS support page https://adobe.ly/3OENdlP and see if that helps.

Let us know how it goes.

~Amal

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