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December 18, 2025
Question

Unapproved payment taken

  • December 18, 2025
  • 2 replies
  • 93 views

Hi. PDF Adobe took money from my bank account and I did not approve this. How do I get it back?

    2 replies

    kglad
    Community Expert
    Community Expert
    December 18, 2025

    start here, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

     

    if you do not recognize that account, contact your credit card issuer and report fraud.  otherwise, check the account, https://account.adobe.com

    radzmar
    Community Expert
    Community Expert
    December 18, 2025

    Get in touch with your bank or Adobe support.