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Participant
October 28, 2023
Question

Unauthorised charged since after cancellation of free trial

  • October 28, 2023
  • 1 reply
  • 622 views

Hi,

I used the free trial of Acrobat Pro only one day then cancelled and received the confirmation email for my cancellation but I noticed only today that Adobe has charged me automatically me monthly since 3 months ago!! I tried to chat with them online today that is a Saturday but there is only a useless virtual assistant there. Is there any email to conatct them in this regard?

Please help me to find a solution for reimbursement of my money!

Thanks.

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
October 28, 2023

No, there's no email address. Try it again on Monday, or via Twitter.

Participant
October 28, 2023

Thanks for your reply. I will try on Monday!