UNAUTHORIZED CHARGES

Forum|Forum|4 years ago
July 18, 2021
3 replies
3558 views

I keep recieving charges titled ADOBE ACROPRO SUBS 408-536-6000 CA on my bank account. None of my emails have a adobe plan, nor have they ever had an adobe plan. I cannot call customer services because I do not have an adoble plan. Please fix this!

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JR Boulay

Community Expert

This is a public forum, not Adobe support.
Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function: https://helpx.adobe.com/contact.html?rghtup=autoOpen or through Twiter: @AdobeCare - https://twitter.com/AdobeCare
If the chat window fails to open, then use a different device.
There is no email support, so beware of scammers.

Acrobate du PDF, InDesigner et Photoshopographe

L

latonya_6800

Participant

I am on the phone right now with them.

T

Test Screen Name

Legend

There's nothing we can fix - we are just Adobe Customers. Adobe will not contact you. SCAMMERS MIGHT CONTACT YOU, DO NOT BELIEVE ANYTHING.

This sounds like a classic case of a stolen card being used. Contact your bank/card issuer urgently.