Uninstallation of the patch package is not supported

Forum|Forum|7 years ago
February 16, 2019
1 reply
6097 views

Hi

I recently tried to check for an update of Adobe Acrobat DC - no success, I only get this error message: "uninstallation of the patch package is not supported". I cannot uninstall or modify the program either.

Any ideas what the issue might be?

General troubleshooting

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Test Screen Name

Legend

It sounds as if a file, needed to work with the install, has been deleted. Windows stores a lot of files and sometimes people want the space back. Or accidents happen. This can cause very serious problems, that are impossible to resolve.

Do you have the paid-for Acrobat or the free Acrobat Reader? What is the version currently shown, exactly?