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OskarLange12
Inspiring
February 25, 2026
Answered

Unselecting marker every time i mark something

  • February 25, 2026
  • 2 replies
  • 109 views

My acrobat has started to un-equip the highliting tool every time i use it. It does not do the same thing with the other tools, only with the highlighting tool. Every time i’ve marked something it goes back to the cursor. It didn’t do this until recently.

Its driving me insane.

If you have any suggestions please help

Thank you

    Correct answer OskarLange12

    Hello Anand. I found the issue. When selecting marker there is an option to unpin it. I pressed this by mistake and didn’t realize. Hope this helps someone in the future.

    Regards

    Oskar

    2 replies

    OskarLange12
    OskarLange12AuthorCorrect answer
    Inspiring
    May 21, 2026

    Hello Anand. I found the issue. When selecting marker there is an option to unpin it. I pressed this by mistake and didn’t realize. Hope this helps someone in the future.

    Regards

    Oskar

    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    May 21, 2026

    Thank you for sharing the steps that worked for you ​@OskarLange12 

     

    Please feel free to reach out if you need any assistance.

    Regards,

    Anand Sri

    Legend
    February 26, 2026

    Hi ​@OskarLange12 , 

     

    Thanks for reaching out, and sorry for the troubled experience. 
    That is unusual and frustrating. Let’s try some basic troubleshooting and see if that helps you: 

    • Check for Pending updates. Help > Check For Updates. 
    • Wins: Menu > Help > Repair Acrobat installation. 

    If the above suggestions don’t help, you may try resetting the preferences: 


    Let us know how it works. 

    ~Tariq 
     

    OskarLange12
    Inspiring
    February 27, 2026

    What does “Wins” mean

    AnandSri
    Legend
    February 27, 2026

    Hello ​@OskarLange12 

    • Wins: Menu > Help > Repair Acrobat installation. 

     Wins = Windows

    In a Windows machine, open the Acrobat app. Check the menu tab at the top of the application. Click on it, then select Help > Repair Installation.

     

     

     

    Let us know how it goes.

    Regards,

    Anand Sri.