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Participant
September 22, 2023
Question

unsubscribe

  • September 22, 2023
  • 1 reply
  • 276 views

Hello my friends, a special deduction of $19.99 has been deducted from my account. I spoke to you previously that I want to cancel a subscription.

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
September 22, 2023

This is not how you do it.  Try here: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html

Or contact Adobe Support directly.

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...