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Inspiring
July 26, 2021
Question

Unwanted behavior when clicking a link to another document

  • July 26, 2021
  • 1 reply
  • 416 views

I have a set of PDFs created by FrameMaker with links between them (sections of a large document). I use Acrobat Pro DC (21.5.20058.441104) to read them, usually with multiple tabs on the same window.

 

When I click a link in one section which points to another section, the target section opens up in the same tab, replacing the original one, even though I have the target open already in another tab. This is not the behavior I want. When I navigate back, I get the original document, but with page thumbnails instead of bookmarks on the navigation pane. Occasionaly the bookmarks disappear altogether and I have to close and re-open the document. This feels like a bug but I don't know how to reproduce it reliably.

 

I found out that Ctrl-click opens the target section as a new tab or switches to the other tab if it's already open (this does not seem to be documented anywhere). This is the desired behavior for me, but I often forget to use the Ctrl key and get the undesired default behavior.

 

I looked at the cross-document link properties and they include an option "open in:" whose value is "Window set by user preference". But there is no option to control the tab behavior as I want, and could not find it in the preferences either.

 

Is there something I can do or is it a bug report/feature request?

 

The undesired behavior does not occur in Acrobat Reader DC (21.5.20058.441104).

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1 reply

Dave__M
Community Expert
Community Expert
July 26, 2021

Are the PDFs being viewed/tested in  Acrobat Pro?  Check your Preferences to see how your program is set to handle  multiple-PDF docs  here:

Maybe you can control the link behaviors there.

Sounds like you've poked around there already, but that's where I'd look.

My  best,

Dave

A_RanAuthor
Inspiring
July 26, 2021

Dave, yes, this box is checked in my preferences.