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Participant
April 25, 2024
Question

Update not possible - error 1646

  • April 25, 2024
  • 2 replies
  • 1112 views

Update was not possible: Deinstallation of Update package not supported. Error 1646 (in german)

So I used AcroCleaner and wanted to install the actual version.

But the installation fails and the error remains the same

This topic has been closed for replies.

2 replies

Amal.
Community Manager
Community Manager
April 25, 2024

Hi @c36982212dxf0 

 

++ Adding to the discussion

 

Please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works.

 

~Amal

 

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Abambo
Community Expert
Community Expert
April 25, 2024
ABAMBO | Hard- and Software Engineer | Photographer