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Question

Update on Mojave (Adobe Acrobat no longer works with update)

Forum|Forum|7 years ago
November 27, 2018
3 replies
5406 views

I just updated my mac to Mojave. Now I am no longer able to to open adobe acrobat. It says "Check with the developer to make sure Adobe Acrobat works with this version of macOS". It told me to uninstall the app and reinstall it which i've done multiple times and it doesn't seem to work. Any suggestions?

Install update and subscribe to Acrobat

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Legend

Actually, we've just assumed you made sure you had the latest apps for the latest system. But maybe not. What are you trying to run?

Participating Frequently

Hi sashac,

As per the issue description mentioned above, you are facing issue when trying to launch Adobe Acrobat on your mac machine, is that correct?

Could you try following troubleshooting steps:

1- Download and run cleaner tool on the machine to uninstall Acrobat: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

2- Reboot the machine

3- Download and install Acrobat using the steps given here: Learn how to download your Adobe Creative Cloud apps

4- Reboot the machine again and check.

You may also try the troubleshooting steps given in the following forum thread discussing the similar issue:

Adobe Acrobat DC won't open after updating to Mac OS Mojave

Visit the following help document to check Acrobat's compatibility with Mac OS Mojave.

Acrobat and macOS Mojave 10.14 compatibility

Let us know if you need any help.

Shivam

Legend

Moving this query to Installing, Updating, & Subscribing to Acrobat community.