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Participant
August 27, 2023
Question

Update running

  • August 27, 2023
  • 1 reply
  • 6483 views

I hit Upgrade my adobe and now it keeps running an update.  It says "another update is in progress.  Acrobat will try again soon."  how do I stop it from running?

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1 reply

Amal.
Legend
August 28, 2023

Hi @Pam319160388a7v 

 

Hope you are doing well and thanks for reaching out.

 

When you install or remove Adobe Acrobat, you receive a Windows error message stating suspended, incomplete or interrupted installation. The Acrobat installation fails, and the installer is unable to roll back the incomplete installation successfully.

 

A power outage, premature system shutdown, or system issue causes the Windows installer corruption.

 

Please go through the solutions provided in the help page https://helpx.adobe.com/acrobat/kb/suspended-installation-errors-acrobat-windows.html and see if that works for you.

 

~Amal