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C
CEdgerly
Participant
July 31, 2023
Question

Updating Header/Footer causes duplicate pages or cut off sections on my Adobe Pro for Mac

  • July 31, 2023
  • 1 reply
  • 1675 views

I have been having issues on Adobe Pro on my Mac. It occurs when I insert pages and then try to update the footer page number. Two issues are that sometimes the first few lines of text will disappear off of the inserted pages and other times, duplicate pages will insert.  This has caused me some work errors as I think my document is good to go while in fact, it has changed.  I would greatly appreciate any help.

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    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    July 31, 2023

    Hi @CEdgerly 

     

    Hope you are doing well.

    Please confirm the current version of Acrobat you are working with? 

    Would you mind sharing the Adobe Acrobat version you are using? To check the version, go to Help > about Acrobat.To check the update,

    Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting)

    To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

     

    Also, it would be clearer if you could share the screenshot of how the file looks when you update the header and footer. Is there any specific error that you see?

     

    Thanks,

    Akanchha 

     

      C
      CEdgerlyAuthor
      Participant
      August 1, 2023

      Thank you for replying. The version that I am using is Adobe Acrobat Pro 2017, I checked for updates and see that it is up to date.   I can't share the documents as they are not for public but will try to find a way to visually share the issue.

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