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Adorobat
Participating Frequently
June 7, 2018

Hi Jefff,

As per the issue description mentioned above, you are facing issue when trying to use Acrobat, is that correct?

As we have checked the account details using the email address you are logged into the forums, you have subscription for Acrobat Pro DC. Could you try installing Acrobat DC from this link: Download and install Acrobat DC subscription sign in using your Adobe ID and check if that works.

Let us know if you need any help.

Shivam

Bernd Alheit
Community Expert
Community Expert
May 22, 2018

What happens when you use it?