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Philip35995412jp5o
Participant
July 30, 2024
Question

Using 64-bit Unified App Installer on RDS server

  • July 30, 2024
  • 1 reply
  • 2029 views

Hi all,

In the past, I'm used to install both Adobe Reader and Acrobat on any RDS server. 
None-license users used Adobe Reader, and licensed users used Acrobat. No issues at all.

Now I can't install both applications anymore, therefor I found "64-bit Unified App Installer".
I installed it with "Setup.exe /sAll /msi ADDLOCAL=ALL"

It gave me the sign in prompt, for all users. I managed to fix with "bIsSCReducedModeEnforcedEx=1" in registry.

When a licensed users sign in manually, it doesn't give "edit PDF" feature.
How can I solve this?

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
August 11, 2024

Hi @Philip35995412jp5o,

 

Hope you are doing well. Thanks for writing in!

 

Acrobat can be installed on a single machine for multiple instances.

You might want to check the different methods mentioned here: Remote Desktop Services — Acrobat Desktop Virtualization Guide.

 

Hope this helps.

 

-Souvik

P
Philip30983245j8zg
Participant
September 16, 2024

But when logged on with a Adobe Pro account, I don't have the program features? Even when the App title is Adobe Acrobat Pro  64-bit.

S_S
Community Manager
S_SCommunity Manager
Community Manager
September 19, 2024

@Philip30983245j8zg If you are on Enterprise settings, I suggest contacting your IT team to log an Enterprise support ticket with us. 

 

Enterprise accounts and their troubleshooting can have a different perspective to what we do for individual accounts, and having dedicated support personnel for enterprise issues would be a better way to go about things.

 

-Souvik

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