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Participant
September 6, 2024
Question

Using Acropro legally

  • September 6, 2024
  • 1 reply
  • 184 views

Hi All.

We've had a long standing issue in our multi tenanted RDS environment with Adobe where some users have pro licences and others do not. When users sign in with their pro licence it upgrades acrobat reader to pro, meaning the non licenced users cannot use the product.

 

I recently found that using Acropro.msi allows us to select "Suppress sign-in in Acrobat" which allows the non pro users to use pro to view their pdfs, and let's pro users sign in and get all the benefits. Welcome to the Wizard — Acrobat Customization Wizard for Windows (adobe.com

 

I was going to implement this across our environment to save huge headaches but i wanted to check the legality of it first? Are we okay to do this? I don't want our customers/us getting slapped with loads of fines so thought I had better ask first!

 

Thank you

1 reply

Souvik Sadhu
Community Manager
Community Manager
January 25, 2025

Hi @adam_5099,

 

Hope you are doing well. Thanks for writing in!

 

In case you are still looking for a solution, this is a widely used method, where Acrobat can be run in reduced mode as Reader for users who do not require a Pro license within the same environment.

 

You can refer to this documentation to learn more: 64-bit Unified App Installer — Acrobat Desktop Windows Deployment


-Souvik