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U
UnderDogNowOnTop
Inspiring
July 4, 2021
Question

Using Pro DC 32 bit - Adobe didn't save a PDF that was saved to cloud after a crash.....

  • July 4, 2021
  • 3 replies
  • 750 views

I'm back to page 1 of the PDF just minutes ago at 2:49 I had 3 pages, I just poured 15 hours of my life into this PDF, I took a desktop screenshot...... Took the section of screenshot and pasted into Acrobat.........

It crashes, a blank box comes up, and the text within the PDF was tripled and squigly.....I thought Cloud files were meant to automatically save as you go, the crash was so bad I couldn't even turn off my computer from the Start menu, had to hit the button.... I'm back to page 1 now and did so much research for the last 2 that are now lost.. Stayed up for a day. 

Please tell me there's a way to recover this unsaved version of the PDF? PLease tell me I can find some sort of Creative Cloud config file and convert it back to my project?

This topic has been closed for replies.

3 replies

T
Test Screen Name
Legend
July 4, 2021

".I thought Cloud files were meant to automatically save as you go" That is not the case. They save when you choose to save them. Also, saving only to the cloud is a big risk - where is your backup in this case?

U
UnderDogNowOnTopAuthor
Inspiring
July 4, 2021

If this isn't the case they should stop false advertising it, there's gotta be a way I can get the version of the document thats got 3 full pages.

try67
Community Expert
try67Community Expert
Community Expert
July 4, 2021

It might be available somewhere as a temporary file, but finding it will be a difficult task.

You should always save a file on your local computer, as well as on the cloud. Don't rely on one, or the other, especially if it's a very important file or one that you've spent a lot of time working on. Also, it's important to know that when you save a file to the Adobe Cloud it overwrites the previous version, so if something goes wrong you might end up with just a corrupt version of the file. Use Google Drive to keep multiple versions of the same file as you work on it.

和
和子5DC3
Participant
July 4, 2021

32ビットではなく64ビットで使用したいのですが・・・

どうしたらいいですか？

 

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