Utilização de ferramentas

Question

Contratei o plano do adobe premium anual e não consigo utilizar todas as ferramentas pelo computador. Neste momento gostaria de me informar o "porque" de ter contratado um plano, pois não oferece o suporte de ferramentas de que preciso, não desejo utilizar-me mais de nenhum recurso financeiro para ter acesso a estas ferramentas, quero cancelar minha assinatura devido a esta frustração grande que deixo aqui registrada.

Meenakshi_Negi · Answer

Hi lucas_7724,

Thank you for reaching out, and sorry for the trouble.

We have checked your subscription and see that you have purchased the Acrobat Premium plan from the Apple App Store. The subscription is for a mobile application. It will not work on a desktop application. For more information, please refer to the following help document: https://adobe.ly/4oruRod.

If you wish to cancel the subscription, refer to the steps suggested in the following help document: https://adobe.ly/49gH3DH.

Let us know if you need any help.

Thanks,

Meenakshi

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