Skip to main content
Inspiring
September 16, 2019
Answered

Verifying Digital Signatures - Help!

  • September 16, 2019
  • 2 replies
  • 5357 views

I have a fillable PDF with multiple digital signature fields.  I checked the signatures panel on one of the documents I saved and none of the digital signatures have been validated, signer's identity is unknown etc.  I'm pretty sure it's important they are validated when they are digitally signed.  The last digital signature applied by the manager locks the PDF, not sure if that matters.  On the original document I checked out Preferences,  Signature Panel, Vertification and Verify signatures when the document is opened is ticked off.  Why are the signatures not verifying after the signatures are added to the PDF?  Please help me.

    This topic has been closed for replies.
    Correct answer Steve Cordero
    Yes, Adobe Approved Trusted List signing certificates provided by the AATL vendors are trusted by default in Acrobat.

    2 replies

    ls_rbls
    Community Expert
    Community Expert
    September 17, 2019

    See if the steps in the slide helps:

     

     

     

    And check the information in the following links too:

     

    https://helpx.adobe.com/acrobat/using/trusted-identities.html

    https://helpx.adobe.com/acrobat/kb/approved-trust-list2.html

     

    Adobe Employee
    September 16, 2019

    It's likely that each of the Signatores has used a self-signed certificate rather than one provided by one of the certificate vendors in the Adobe Approved Trusted List .  If the signatures are self-signed, then you probably have not trusted the Signatores self-signed certificate.   In this case, the message that the certificate validity is "Unknown" is telling you that by this response.  If the Signatores had a certificate that was distributed by one of the Adobe Approved Trusted List vendors then Acrobat/Reader would say the certificate was "Valid" in most cases.

    Inspiring
    September 16, 2019
    So I've done this which seems to work...
    Inspiring
    September 16, 2019
    I click on Certificate Viewer and click on the Trust tab. A security box appears 'If you change the trust settings, you will need to revalidate any signatures to see the change. Trusting certificates directly from a document is usually unwise. Are you sure want to do this'. That worries me but anyways, I click ok and tick off Certified documents and the boxes below that. The signature is now verified