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Mark314159
Participant
November 25, 2017
Question

Version of Adobe Acrobat 7 Standard won't activate or upgrade.

  • November 25, 2017
  • 1 reply
  • 3536 views

I have a copy of Adobe Acrobat 7.0 Standard that I bought on a DVD in 2001 for $350.

I recently got a new computer, and when I needed Acrobat, I loaded it and it worked, but I got a message that I needed to activate it or it would cease to work after 30 days. I followed the instructions at "Activation server unavailable" error in Adobe CS2, Acrobat 7, and Audition 3 but when I brought up the activation wizard and entered my serial number, it said it was invalid. After an hour-long chat session with Adobe, I was told that my number was valid, but that they couldn't help me.

At the best, I'd like to get an upgraded version of Adobe Acrobat; but failing that, I'd just like to know that the version I paid good money for, and which Abode acknowledges has a valid serial number, and which their own website claims can be upgraded, will not be shut down on me after 30 days, for no good reason.

Discussion  moved from free Acrobat Reader to Installing, Updating, & Subscribing to Acrobat by moderator.

The free Adobe Acrobat Reader does not require a subscription.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
November 26, 2017

you can expect problems if you're using an incompatible (ie, newer) os.  but you can bypass the activation problem with Download Adobe Acrobat 7 and Adobe Creative Suite 2 products

Mark314159
Participant
November 26, 2017

Thanks, but this gives the same result as before: the wizard says that my serial number is invalid.

kglad
Community Expert
Community Expert
November 26, 2017

did you use the serial number from the posted link?