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I
Irina328776513h9x
Participant
October 7, 2024
Question

Vertical e-signature

  • October 7, 2024
  • 2 replies
  • 593 views

Hello!

After new installation of the Adobe Acrobat Pro App (desktop version) the e-Signatures come back in the vertical direction. The signature fields are being placed as usual, horizontally.

Any idea if it's the settings problem or I should contact the Adobe team?

Thanks,

Irina

    This topic has been closed for replies.

    2 replies

    M
    Michael29638587y54k
    Participant
    November 12, 2024

    The same thing is happening for some of our users.

    Version: 24.004.20243

    S
    Adobe Employee
    sanchij95032186
    Adobe Employee
    October 21, 2024

    Hi Irina,

     

    Can you please share the screenshot. 

    What's the Acrobat version?

    Since how long are you facing this issue?

     

    Thanks

    Sanchi

    I
    Irina328776513h9xAuthor
    Participant
    October 21, 2024

    Dear Sanchi,

    I appreciate your feedback!

    Version: 24.3.20112.0

    The problem started with the new installation of the Acrobat Reader licence.

    Thanks and regards,

    Irina

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