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Participating Frequently
Jan 28, 2025 3:24 PM UTC
Question

Very annoying, crash-inducing bug on Adobe Acrobat

Is it possible to get the attention of the developers to have the below bug fixed? It's been a thing for years.

 

When you right click a tag to add alternative text, and you start typing, and you press the "open bracket" key in the keyboard, which is what Spanish-speaking users have to do in order to add accentuation marks to vowels (á, é, etc.) the application freezes. It is reproducible on every version of the app I have tried for the last few years.

 

Sometimes, when you try to close the app, by right clicking on start menu and closing app, the app will unfreeze and let you save. Other times it just closes.

2 replies

Adobe Employee
Feb 3, 2025 7:23 AM UTC

Hi,

Thank you for reaching out

We’re looking into the issue.

In the meantime, could you share the app version you're using and the OS where the issue happens most often?

Thanks again for your time

 

Regards,

Ayush Jain

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Barb Binder
Community Expert
Community Expert
Jan 28, 2025 5:18 PM UTC

You can post the bug on the uservoice site to ensure that the Acrobat Engineering team will see it:

https://acrobat.uservoice.com/

 

~Barb

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~Barb at Rocky Mountain Training