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Jennifer31302587lalw
Participant
July 26, 2023
Question

Virtual Assistant (ended conversation)

  • July 26, 2023
  • 2 replies
  • 597 views

How long does an agent wait in the Addobe Virtual Assistant until they decide to spontaneously leave the conversation?

 

I'm expected to wait for an unknown period for their response, but they can't wait 1 minute for me to respond. 

This topic has been closed for replies.

2 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
September 7, 2023

and you can continue your conversation, https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
July 26, 2023

Hi @Jennifer31302587lalw,

That might not have been deliberate, it could be a network glitch as well. Please try again, and if chat does not serve you well you can try Twitter @adobecare

-Manan

-Manan
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