Virus

Apparently your Adobe Acrobat DC has a virus according to my Antivirus software and has blocked it and stopped the installation process on my pc.

"

F}\Acrobat_DC_Web_WWMUI.exe is infected with Gen:Variant.Fugrafa.60513. The threat has been successfully blocked, your device is safe."

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Correct answer Peru Bob

If you downloded it directly from Adobe, it is a false positive.

Participant

We do have the same Problem.

Acrobat was downloaded directly from Adobe.

We also tried to install it with the Creative Cloud Desktop App but there is the same Virus Message.

Community Expert

During the installation deactivate the virus scanner.

Correct answer

Community Expert

If you downloded it directly from Adobe, it is a false positive.

Community Expert

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Acrobat forum.

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