Visual error for acrobat when looking at colors

Question

I encountered what looked like a visual error on the color window in the watermark section while working with one of our clients.

For some reason, the window with the colors is too small, I had to use the scroll wheel to be able to see all the colors and to see the "other colors" option.

This happened on Windows 11.

Any idea on how to fix it if we would need to wait for an update to solve it?

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out.

I have tried to reproduce the issue at my end and its working fine.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.01.20615 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://adobe.ly/3PzJmaa

Regards

Amal

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